1) What this covers
This policy applies to enquiries, proposals, retainers, and project work done through aimarketingservices.in and our services.
2) Deposit & project start
- 50% advance of service fees is required before work starts.
- Work then continues on a month-to-month basis unless stated otherwise in the proposal.
3) Monthly cycle, cancellations & pauses
- You can cancel for the next month with at least 30 days’ notice.
- Pausing work is possible by written agreement. Timelines will shift accordingly.
4) Changes to services/scope
- Service or scope changes require 30 days’ prior notice.
- We will confirm any fee or timeline updates before proceeding.
5) Refunds
- Before work starts: full refund of our fees, less any non-refundable gateway/bank charges.
- After work starts: completed hours/milestones are not refundable. Any unused portion may be pro-rated or credited by written agreement.
6) Not refundable
- Ad/Media spend paid to Google, Meta, LinkedIn or other platforms.
- Third-party costs (tools, domains, hosting, plugins, data vendors).
- Completed audits/discovery or rush bookings once resources are allocated.
7) How to request a refund
- Email niteshdan1234@gmail.com with subject: Refund request.
- Include: invoice number, project name, reason, and original payment/bank details.
- We review and reply in writing; a short call may be scheduled if needed.
8) Processing time & method
- Refunds are issued to the original payment method unless agreed otherwise.
- Typical processing: 7–10 business days (bank/gateway dependent).
- Taxes (GST/TDS) are handled per law. If TDS was deducted, please provide the certificate.
9) Contact
Grievance Officer: Nitesh Dan Charan • Email: niteshdan1234@gmail.com • Phone: +91 6377767206 • Address: Laxmangarh, Sikar, Rajasthan 332311.
10) Law & updates
Governed by the laws of India; courts in Rajasthan have jurisdiction (subject to mandatory law). We may update this page; the date above shows the latest version.
Plain language note: This is general information, not legal advice.