Refunds & Cancellation

Effective date: 01 Oct 2025 (IST) • Last updated: 01 Oct 2025

This page explains our simple policy for deposits, monthly work, changes, and refunds. If anything is unclear, email niteshdan1234@gmail.com.

1) What this covers

This policy applies to enquiries, proposals, retainers, and project work done through aimarketingservices.in and our services.

2) Deposit & project start

  • 50% advance of service fees is required before work starts.
  • Work then continues on a month-to-month basis unless stated otherwise in the proposal.

3) Monthly cycle, cancellations & pauses

  • You can cancel for the next month with at least 30 days’ notice.
  • Pausing work is possible by written agreement. Timelines will shift accordingly.

4) Changes to services/scope

  • Service or scope changes require 30 days’ prior notice.
  • We will confirm any fee or timeline updates before proceeding.

5) Refunds

  • Before work starts: full refund of our fees, less any non-refundable gateway/bank charges.
  • After work starts: completed hours/milestones are not refundable. Any unused portion may be pro-rated or credited by written agreement.

6) Not refundable

  • Ad/Media spend paid to Google, Meta, LinkedIn or other platforms.
  • Third-party costs (tools, domains, hosting, plugins, data vendors).
  • Completed audits/discovery or rush bookings once resources are allocated.

7) How to request a refund

  1. Email niteshdan1234@gmail.com with subject: Refund request.
  2. Include: invoice number, project name, reason, and original payment/bank details.
  3. We review and reply in writing; a short call may be scheduled if needed.

8) Processing time & method

  • Refunds are issued to the original payment method unless agreed otherwise.
  • Typical processing: 7–10 business days (bank/gateway dependent).
  • Taxes (GST/TDS) are handled per law. If TDS was deducted, please provide the certificate.

9) Contact

Grievance Officer: Nitesh Dan Charan • Email: niteshdan1234@gmail.com • Phone: +91 6377767206 • Address: Laxmangarh, Sikar, Rajasthan 332311.

10) Law & updates

Governed by the laws of India; courts in Rajasthan have jurisdiction (subject to mandatory law). We may update this page; the date above shows the latest version.

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